Welcome to Emeritus Homes

Landlord and Manager of retirement living schemes across England and Wales, providing a full management, maintenance and staffing regime.

About Us

Emeritus Homes is Landlord and Manager of a retirement apartment portfolio. Our portfolio provides independent living accommodation for the over-55s.

Since 2017, Emeritus Homes has been owned and run by Livingcity Group, niche specialists in the field of residential property management and providers of property consultancy, building surveying, marketing and staffing solutions. Livingcity Group is RICS and ARMA Regulated and holder of ISO 9001 and OHSAS ISO 45001 accreditations.

Emeritus Homes is run from our Manchester office, based in Ardwick Green. We are a small team with access to the wider Livingcity resource; ensuring best practice is shared and excellent service levels can be delivered consistently.

Our aims are simple: to manage and maintain the buildings to a high professional standard whilst delivering excellent customer service. To achieve this, we recruit knowledgeable, qualified and well-trained staff, who either hold qualifications with the RICS and the IRPM or who are actively working towards those qualifications.

We hold ourselves to high ethical standards and follow RICS code of practice.

About Us

Our Aims

Our aim is to ensure our developments always remain desirable, safe places in which communities can flourish. We strive to maintain buildings to a high standard whilst keeping service charges reasonable.

By putting our customers at the heart of our business we assure you that we will:

Make ourselves available to you to discuss matters affecting your development
Answer all phone calls wherever possible and return telephone messages within 24 hours
Respond to letters and emails as soon as possible and no later than one week
Be professional, respectful and courteous in all our dealings with you
Keep all residents informed of progress on maintenance matters affecting your development
Provide services to your development in accordance with legislation and relevant codes of practice
Set budgets that are realistic and manage expenditure carefully
Be accountable and open when things do not go as planned
Continually seek to improve our service offering to you
Train and develop our staff to ensure services are delivered effectively and efficiently

Our Aims

Where We Work

Our portfolio covers properties from Hemel Hempstead in the South, up through the Midlands, Cheshire and across to Colwyn Bay and Llandudno in North Wales.

Our management team visits every site in the portfolio on a regular basis, ensuring scheduled maintenance inspections take place and staff training and support is readily available.

Regular residents' meetings are held, ensuring our resident population is always up to date with news relating to management of their building.

Visit your building's web portal

Where We Work

WHAT PEOPLE SAY

— K.G.

"Living at St. John’s Park has given me the peace of mind and security I was looking for in my retirement home and Emeritus must be congratulated for creating a carefree lifestyle in a ‘user friendly environment and with very comfortable surroundings’

I consider health and safety to be of paramount importance and Emeritus have adopted the latest and most up to date technology to ensure the entire building meets those very stringent health and safety regulations and in so doing provides residents with ‘real value for money’ in the most unobtrusive way

St. John’s Park was highly recommended to me by several residents and after living here for just three months I feel part of a large family and have every confidence in the management team who go to great lengths to ensure high standards of comfort and security are met in every detail."

What People Say

Registered in England and Wales 08269257

Emeritus Homes Limited is part of Livingcity Group.

10 Durling Street

Ardwick Green

Manchester

M12 6FS